I don't know how to use AI. Do I have to learn?
No. Ask the AI writer for next week's posts and it drafts them for you to approve. For an email, you describe what you want and it drafts one. Your AI writer and the tools we set up are ready to use. For the others, there are how-to videos and group calls in our members' group.
Is this a course?
No. There's nothing to watch before it works. We set up your AI writer and your tools in your account. The other tools are there when you want them, with how-to videos and group calls in our members' group.
My business is personal. Won't AI put customers off?
The AI handles the routine: reminders, follow-ups, first drafts, and calls you'd miss anyway. You approve what goes out, and you can take over any conversation. Customers still deal with you.
I tried ChatGPT and it sounded generic. Why is this different?
ChatGPT only knows what you type into it that day. Here we load in your services, prices, hours and the tone you want before you start, so the drafts are about your business. You still read and change every one. You can change the voice any time.
Will my customers know it's AI?
Posts, emails and review replies go out under your name after you approve them. Web chat and the AI receptionist do tell people they're talking with an AI assistant, and they can pass a conversation to you.
Which plan is right for me?
It depends on how much you want to do yourself. If you like to log in and run things, Starter gives you a head start with 3 tools. If you want more of it running for you, Growth sets up 7 you choose, with an optional call with Keith to help you pick. If you'd rather hand it over, Pro builds what you ask. And if you'd rather set up everything yourself at the lowest cost, there's a direct option at the left end of the slider. Not sure? Call or text (307) 200-4971.
Is there a contract?
No long-term commitment. Cancel the monthly plan any time.
What do I keep if I cancel?
Your business details, content and customer list are yours. You can export your data for 30 days after you cancel. If you built a website in your account, we can hand over its files when you ask.
I already have a website. Does that work?
Yes. If you choose web chat or online booking, we add it to the website you have now. Our website builder is there only if you want it.
How long until texts start?
The Campaign Registry and the phone carriers (T-Mobile, AT&T and Verizon) approve your business for texting. It can take as little as two days, but the timing is up to them. Your AI writer works while you wait, and so do booking and web chat if you chose them.
Can I use my existing business phone number?
Yes. Keep it on your website, cards and Google listing. Calls you don't answer can be forwarded to your account, so your AI receptionist and missed-call text back still catch them. Texts go out from a number in your account, which we set up for you.
Who helps me once my tools are set up?
We do. On every plan you get help by chat or video call on the tools we set up. For everything else in your account there are how-to videos, and our members' group with group calls with Keith about twice a month. On Pro, we also build new things as you ask; on Starter and Growth, we quote new setup work first.
Does Google penalize posts or pages written with AI?
Google says that using AI appropriately is not against its guidelines. What it penalizes is content made mainly to game search results, whoever writes it.3
What do I connect myself?
Your social media accounts and your Google Business Profile, from inside your account, so your posts and review replies can go out.
What does the AI cost to use?
The AI tools are paid by use, a few cents at a time, along with calls and texts. Your monthly plan covers the first $30 of that, and past that you pay our cost.
What can't it do?
It won't run your business on its own: someone still reads the drafts and handles the judgment calls.